New Dawn Help

Help Center.

Find guides and answers about blocking distractions, setting up workouts, managing Premium, and fixing common New Dawn problems.

Browse By Topic.

Top Questions.

08 of 20 shown
  1. 01Restore Premium After Reinstalling Or On A New PhoneBILLING
  2. 02New Dawn Free Vs Premium: Features, Plans And CancellationBILLING
  3. 03Blocks Stop Working Or An App Opens AnywayTROUBLE
  4. 04How Blocks Work: Schedules, Daily Limits And Earned TimeSTART
  5. 05Earn Screen Time With Push-Ups, Squats Or StepsWORKOUTS
  6. 06Move New Dawn To A New PhoneDATA
  7. 07Use Hardcore Mode And Block UninstallBLOCKS
  8. 08Block Reels, Shorts And Other In-App FeaturesBLOCKS

Quick Answers.

Find short answers about billing, feature requests, blocking and known issues, with longer guides available in the topics above.

Billing & Purchases

Plans, payments, and restoring Premium

6 Q

How much does Premium cost?

Premium costs $6.99 a month or $49.99 a year, which works out to about $4.17 a month. Google Play shows the price in your currency, including any taxes, before you confirm your purchase.

Will I be charged when the free trial ends?

Only the yearly plan has a seven-day free trial. When it ends, $49.99 is charged for one year unless you cancel beforehand in Google Play › Payments & subscriptions › Subscriptions. The monthly plan has no trial and is charged when you subscribe.

Does Premium renew automatically?

Yes. Your subscription renews automatically for the same period unless you cancel it. To manage or cancel your subscription, open Google Play Store › Profile › Payments & subscriptions › Subscriptions.

Where can I manage or refund my subscription?

Manage or cancel your subscription in Google Play › Payments & subscriptions › Subscriptions. Payments and refunds go through Google Play under its refund policy. Within 48 hours of a purchase, you can request a refund directly from Google Play. After that, contact us through the Support page.

I bought Premium but it isn't showing. What should I check?

Sign in with the same email or Google account you used when subscribing. New Dawn checks your plan at sign-in and each time the app starts. Check that your subscription is active in Google Play › Payments & subscriptions › Subscriptions. If Premium is still missing, contact us through the Support page with your Google Play order number, which starts with GPA.

Can I use Premium on more than one phone?

Yes. Premium belongs to your New Dawn account, not your phone. Sign in with the same account on another phone to access your Premium membership.

Features & Requests

Feature requests and iPhone availability

2 Q

Can I request new features?

Yes. Visit the Feature Requests page and sign in with an email code or Google account. You can post a new feature request, suggest an improvement, report a bug, upvote other requests and reply to them.

Is New Dawn available on iPhone?

Not yet. The iPhone version is coming soon. Today, New Dawn requires an Android phone running Android 11 or later.

Blocking

Browsers and what can be blocked

2 Q

Which browsers does website blocking work in?

Website blocking works in Chrome, Chrome Beta, Chrome Dev, Chrome Canary, Brave, Microsoft Edge, Vivaldi, Kiwi, Opera, Opera Mini, Samsung Internet, Firefox, Firefox Focus, DuckDuckGo, Mi Browser and HeyTap browser. Browsers built into other apps are not covered.

What can't New Dawn block?

New Dawn never blocks the phone, messages, contacts, settings, camera, calendar, maps, email and messaging apps, the home screen or New Dawn itself. In-app blocking covers only supported listed features, not the YouTube Home feed, TikTok or X's For You feed. Website blocking does not cover unsupported browsers or browsers built into other apps.

Known Issues

Uninstalling and notification problems

2 Q

Why can't I uninstall New Dawn?

"Block uninstall" is enabled. Go to Profile › General › Security › "Block uninstall" and switch it off before uninstalling as usual. You cannot turn it off while Hardcore mode is active.

Why do notifications from a blocked app still arrive?

Silencing notifications requires notification access, which is part of the "Notifications" permission. When notification access is enabled, notifications from blocked apps are held and delivered once the block ends. Check Profile › "Notifications".

Can't find what you need?

Contact support for help, or post an idea or bug on the Feature Requests page.